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Capital Accounts Collections
VIA OUR BLOGSPOT… Capital Accounts Collection has consistently recovered a higher percentage of clients debt because they take the time to develop a personalized collection program that fits the needs...
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Hiring a Collection Agency
VIA OUR BLOGSPOT… Many business owners dread the hassle of dealing with past due balances. Luckily, there are a number of professional collection agencies that can help take that burden off of your...
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Bankruptcies Increase in October
ACA INTERNATIONAL REPORTS… Total bankruptcy filings in the U.S. for the month of October increased 16 percent compared to September, according to data provided by Epiq Systems on Nov. 5, 2012. October...
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ACPAC
ACA INTERNATIONAL REPORTS… What is ACPAC? ACPAC is ACA International’s Political Action Committee (PAC). ACPAC was established in the 1970s to pool voluntary contributions from ACA members interested...
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Collections & Customer Service
IC SYSTEM REPORTS… via Brian Eggert When people outside of my industry ask what I do for a living, I delay the words “collection agency” as long as possible, as the industry’s negative connotations...
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Top 3 Collection Tips
COLLECTION ADVISOR REPORTS… Doing a Lot With a Little Efficiency-minded business processes and process automation equal increased productivity. It’s just that simple. The first is developed by...
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Reduce Collection Letter Complaints
COLLECTION ADVISOR REPORTS… via John H. Bedard, Jr. When is the last time you actually read your collection letters? Letters are easy – easy to get sued over, yet easy to get right at the outset before...
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Holiday Food Drive
The Christmas season is always a special time to give. Recognizing the opportunity, Capital Accounts chose to host a three week food drive and partnered with Second Harvest Food Bank of Middle...
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Student Loans Soaring with Bad Debt
VIA COLLECTION ADVISOR… As of September, 2012 11 percent of the $956 billion in student-loan debt outstanding was delinquent, higher than the 10.5 percent of credit-card debt. Delinquency rates on...
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2013 DBA International Conference in Las Vegas
VIA MICROBILT (Phillip Burgess)… “The annual conference of DBA International, which is expected to draw 1,600 members of the debt collection industry, is set to take place between February 5 and 7,...
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Collection Tips
VIA COLLECTION ADVISOR… Doing a Lot With a Little Efficiency-minded business processes and process automation equal increased productivity. It’s just that simple. The first is developed by management...
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Future of the Collection Industry
VIA COLUMBIA ULTIMATE Registration Now Open for the Annual Client Conference VANCOUVER, Wash.–Dec. 12, 2012— Columbia Ultimate, an expert in technology and integrated solutions for the collections...
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2013 ARM Industry Predictions from Mike Ginsberg
VIA INSIDE ARM… As another year passes by, I have been asked to provide my predictions for the future of the ARM industry. Like years past, I will list my top predictions for the coming year in this...
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Skip Tracing as an Art & a Science
VIA COLLECTION ADVISOR (Ron Brown)… I have been asked this question many times and have pondered the various answers I have received from “Professional Tracers” throughout the years. I read numerous...
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Your Difficulty, Our Accepted Challenge
VIA OUR LOOK UP PAGE… Many business owners find it difficult to focus on and manage their business and attempt to collect past due balances. You can ease some of the burden off of your shoulders and...
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Notice to Debt Buyers
VIA COLLECTION ADVISOR… If you are a debt buyer and find it necessary to outsource a piece of your portfolio you may have to start paying a higher contingency fee to get the best service. Not since the...
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Webinar with SoundBite Communications & TMCnet
VIA COLLECTION ADVISOR (Allison O’Quinn)... BEDFORD, Mass. – January 21, 2013 –SoundBite Communications, Inc. (NASDAQ: SDBT), a provider of customer experience management solutions, will present a...
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Economic Impact of Debt Collection
VIA WINDHAM PROFESSIONALS… Last year, ACA International commissioned Ernst & Young to conduct a survey of third-party collection agencies and their local and national economic impacts. The study...
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Good Debt Collector: Born or Taught?
VIA COLLECTION ADVISOR (Dean Kaplan)… A few months ago on LinkedIn there was an interesting discussion about the source of a collector’s success. Many people chimed in that there were certain...
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Debt Collection Heroes
VIA COLLECTION ADVISOR… Giving Back Unselfishly A hero is one that not only exceeds the expectations placed on him/her but also gives back unselfishly to the needs of people in their office, industry...
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